Exchange & Refund Policy

At UH Fashion, customer satisfaction is our priority.

Exchange Policy

We offer a 7-Day Exchange Policy from the date of delivery.

You may request an exchange if:

• You received a damaged or defective item.

• You received the wrong size or wrong product.

• The product does not match your order.

Exchange Conditions

• Exchange requests must be made within 7 days of receiving the order.

• The item must be unused, unwashed, and in its original condition with tags attached.

• Items damaged due to misuse or normal wear are not eligible for exchange.

Refund Policy

We only offer refunds if:

• You receive a damaged or defective product and a replacement is unavailable.

• You receive the wrong item and we are unable to provide the correct replacement.

Please note:

• Delivery charges are non-refundable.

• Refund processing may take 7–10 business days.

Missing Item Claims

If any item is missing from your parcel, please record a continuous unboxing video while opening the package.

Claims without an unboxing video may not be accepted.