Return Policy
Return & Refund Policy
Return & Refund Policy – UH Fashion
Thank you for shopping with UH Fashion. We want you to be satisfied with your purchase.
7-Day Return Policy
-
You may request a return within 7 days of receiving your order.
-
To be eligible for a return, the item must be:
-
Unused and unworn.
-
In its original condition with all tags attached.
-
Returned in its original packaging (if applicable).
-
Non-Returnable Items
The following items cannot be returned:
-
Items that have been used, washed, or damaged after delivery.
-
Products without original tags or packaging.
-
Sale, clearance, or promotional items (unless the item is damaged or incorrect).
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact UH Fashion within 48 hours of delivery with clear photos or videos. We will review the issue and provide a replacement or refund if approved.
Refunds
-
Once your returned item is received and inspected, we will notify you of the approval status.
-
If approved, your refund will be processed using the original payment method or as agreed with you.
-
Refund processing may take 3–7 business days, depending on your payment method.
Return Shipping
-
If the return is due to a damaged, defective, or incorrect item, UH Fashion will cover the return shipping cost.
-
If the return is for any other reason, the customer is responsible for the return shipping charges.
Contact Us
For return or refund requests, please contact UH Fashion through our official WhatsApp or social media pages within 7 days of receiving your order.